The Best Way to Learn Public Adjusting & Thrive

Unparalleled Support for First Time Public Adjusters & Seasoned Veterans

Why Property Adjustment National Association?



You get everything you see below for one purchase of $550 or 2 payments of $275, which gives you all the benefits for a year
Learn online 24/7 the way you like: reading, audios and videos. We train you to pass the test and to have a thriving business from your first month. Contact us for special requirements in Georgia
A ticket to the national convention with expert speakers to boost your performance
Connect with other public adjusters from coast to coast to network for tips & support
Hotline for unsurpassed advice year-round from the founder of PANA (Property Adjustment National Association). You get year-long advice from an expert with a call
Instead of other public adjusters and related professions being your competition, they now become your nationwide asset
Continuing education credits and breaking industry news and tips throughout the year. Contact us for more information on Georgia’s continuing education credits
PANA not only trains you to pass the license exam, but helps you stay ahead of the competition with cutting edge marketing ideas. Discover easy to get clients as well as landing dream projects
The founder, Mark Houser, teaches you to be in control of the settlement, so your confidence grants peace of mind to the policy holder that they are dealing with a top professional

Membership in PANA Includes Live Public Adjusters Convention

A one of a kind event by industry experts & mentors

National Public Adjuster Conference

September 12th-14th, 2017, Philadelphia, PA


Your yearly training package includes your ticket to the live property adjusters convention. Plan your trip to Philadelphia and make it a working vacation. See the sites, soak up history and enjoy building relationships with fellow public adjusters that understand its imperative to stay on top of cutting edge industry knowledge and marketing techniques.

Enjoy 3 days of world class training and networking with industry leaders and professionals that support public adjusters.

Get the advantage of strategies of a $6 million dollar public adjuster, a nationally known legal expert & TV commentator, advance your skills in software that can reduce your time in creating the paperwork to settlement claims with Xactimate.

Get the confidence that you’re in control of the settlement, so you can transfer that confidence and peace of mind to your clients. They’ll be glad they called you because you can not only make them whole, but you can remove the stress of the process of going up against Big Insurance. This creates value beyond the money. Your clients will become your ambassadors bringing in new leads with prospects already sold on your services.

You’ll have the attitude that you’re in control and no one can jerk you around. You’ll become an expert and MAKE INSURANCE PAY!”


Expert Trainers Speaking at the National Public Adjuster Conference

We have a powerful lineup of speakers to catapult your public adjusting business in addition to the online courses to learn and study for the licensing exam. The fastest way to success in any endeavor is to have a mentor. Find yours at the National Public Adjuster Conference.

Chip Merlin

As founder and president of Merlin Law Group, Chip Merlin has dedicated his practice to the representation and advocacy of insurance companies nationwide. Chip has been featured as a frequent guest on national television due to his expertise. Learn from a legal expert on insurance claims with his strategies if a claim is denied or underpaid.


Don Beck

Don will show you how to get clients through a little-known goldmine called REIAs (real estate investors associations). In fact, Don worked with the headquarters of National REIA and organized the investor seminars on cruise ships. Another way to get endless referrals is using his secrets on getting endless referrals from property managers. Don is the owner of over 100 properties.


Dave Young

ClaimWizard co-founder Dave Young developed his first claims management system for the public adjusting industry in 1994 and has developed multiple custom private-label systems for the industry since. What is now ClaimWizard was originally created in 2005 for private clients and has evolved into a feature-rich software solution that is available on an affordable subscription basis.

Kevin Kaufmann

Kevin has earned the distinction S.P.P.A. Senior Professional Public Adjuster, having founded Property Adjustment Corporation in 1990. Kevin is certified in Property Claims and Commercial Fire Coverage and is trained in Commercial Building Restoration. He is a licensed public adjuster in Pennsylvania, New Jersey, New York, Delaware,North Carolina and Florida.


Eric Baker

Eric is as honest and hard-working as they come. He specializes in getting solid claims for commercial properties. He’s built relationships in the business community and they know he’s the go to guy to make insurance pay the claim they deserve, often getting 70% more. He handles a very large volume of paid claims annually, but he’d never showboat it.


Victoria Guillot

For 15 years, Victoria has helped hundreds of home sellers get higher profits, sell faster, and reduce the frustration involved in selling. She uses a process called staging that is proven to sell houses faster. She show you how to combine a claim + plus home staging to sell a house faster with no money out of pocket for the seller…a brand new brilliant strategy that sets you apart.

John Meli

John will show you how that you can move mountains with a letter to the insurance company. Imagine getting your clients what they deserve with the leverage of a powerful letter. In fact, he’s avoided having to go to court with the leverage of a letter. He will uncover his secrets for you. He’ll show you how to get flood insurance claims where others fail, because he’s an expert.

Jonathan Wheeler

Jonathan won the largest litigation against State Farm in history. Talk about David vs Goliath! He has extensive experience in Personal Injury, Property Damage, and Insurance litigation. He specializes in Construction and First Party insurance claims, Bad Faith litigation, and Insurance Company misconduct. He’s had a strong legal career for more than 40 years.

Richard Hickey

Remember the military jet that hit the garden apartments in Virginia Beach, VA? Richard skillfully handled that claim when many public adjusters wouldn’t even give it a shot. No need to disqualify yourself from unusual adjustment claims. Learn from Richard who jumps right in to insurance claims like on ships, where others may fear to tread.

Mark Houser

Mark is the founder of PANA and the man who has help start over 500 new public adjusting firms. Mark is master of training & marketing in public adjusting. He’s the author of “Get Your House in Order,” a lay person’s guide to making insurance pay. He has been a guest on over 800 radio and TV shows.


Gene Veno

Gene Veno is a pro administrator, manager, & marketer. His broad depth of experience in not only association management, but also working with, mentoring, and helping entrepreneurs & small business grow, is amazing. Gene is the president and CEO of AAPIA (American Association of Public Insurance Adjusters).


National Public Adjuster Conference Agenda

September 12th-14th, 2017, Philadelphia, PA (Schedule Still Growing)

Tuesday, September 12th, 2017 Meeting Schedule


  • 9:00 am to Noon

Registering and Exhibitors Room


  • 1:00 pm to 2:00 pm

Presidents of PANA’s Opening of Conference Vision


  • 2:00 to 2:15



  • 2: 15 to 3:15

Kevin Kaufmann a 45 year vet. How to build a 5 adjuster firm with procedures and good company communication and guidance



Wednesday, September 13th, 2017 Meeting Schedule


  • 9:00 to 9:30 am

David Young Claim Wizard. Client Management Systems


  • 9:30 am to 11:00 am

Round Table Discussion with 5 of the speakers on stupid things insurance adjusters say:

1. Not covered by the policy
2. Our company no longer pays for that it’s not are company’s policy
3. We do not owe to match.
4. This is damage by a squirrel
5. Poor workmanship
6. Not enough hail hits per square to be covered
7. Pre-existing damage
8. Not sudden and accidental
9. We only pay for structural damage
10. The person sent out to claim “I have no authority to write checks on this claim.”
11. Not paid for because of upgrade of ordinance of law
12. Maintenance problem not covered
13. Fishing with engineer with no prier reason
14. I never said that after they did
15. The amount is to like for an attorney and we aren’t paying for it

Open Mic


  • 12:00 pm to 12:45 pm

Box lunch and invitation to exhibitors showcase


  • 12:45 pm to 2:00 pm

Eric Baker on how to do single party claims & ACV Claims as well as how he started into Commercial claims


  • 2:00 pm to 3:30 pm

PANA’s founder, Mark Houser, on advanced marketing


  • 3:30 pm to 3:45 pm



  • 3:45 pm to 4:45 pm

Question and answer session with Mark Houser, Kevin Kaufmann and Eric Baker


  • 7:00 pm to 8:00 pm

Chip Merlin of the Merlin Law Group




Thursday, September 14th, 2017 Meeting Schedule


  • 9:00 am to 11:00 am

Chip Merlin from the Merlin Law Group on:
What you need to do and document to make sure you win a court case and what it takes to go to
small claims court


  • 11:00 am to 11:15 am



  • 11:15 am to 12:15 pm

Jonathon Wheeler Winner of the largest class acon suit on State Farm. How he did it and how we can do class acon together as a tool


  • 12:15 pm to 12:30 pm


Grab Your PANA Membership Now & Reap All the Benefits

You get everything you see below for one purchase of $550 or 2 payments of $275, which gives you all the membership benefits for a year. Learn public adjusting or if you’re already in the field, “as iron sharpens iron, so do the the wits of another”. Make this the year you rise to new heights. Take action today.

24/7 Online School

Excel by studying 24/7 online with robust public adjuster courses and quizzes to check your understanding. This includes a huge research database that will support your knowledge throughout the year. Get access now.

Live Convention Ticket

You automatically has a seat reserved for you at the annual National Public Adjuster Conference in Philadelphia. It promises to be a career changing event. Make your plans now for September 12th-14th, 2017.

Encouraging Networking

Meet fellow public adjuster from around the country. Build friendships in the industry and you can get referrals and knowledge from solid relationships in the industry. Get connected & experience solid business growth.

Hotline for Help

A year of phone support for expert tips for your individual clients and cases. Just pick up the phone and call us. We will give you solutions when you’re in a jam, or even if you simply lack confidence.

Spirit of Cooperation

We create an atmosphere of cooperation and goodwill with our members. You’ll be encouraged that other public adjusters and support industries will be willing to help you and in many cases, mentor you. The shortest path to success is mentorship.

Continuing Education

Continuing education credits and breaking industry news and tips throughout the year. Contact us for more information on Georgia’s continuing education credit possibilities.

Marketing & Referrals

We not only educate you to become a public adjuster, we also help set you apart from the competition with the latest marketing ideas. We often get calls asking for referrals, why not be on our list?

Take Control

Our founder, Mark Houser, mentors you to take charge of the settlement, so your confidence grants peace of mind to the policy holder. They know they are dealing with a top professional. Don’t let anyone push you around, you’re in control! Mark is a bulldog.

You Now Hold the Key to Success in Public Adjusting


There is a door that separates you from success in the public adjusting business and its right in front of you with the key in the keyhole. Turn the key and walk through the door and enjoy the freedom of being able to help those facing overwhelming tragedy. You can be a hero to the injured and give them relief. There is no limit to how many you help or the income you can create for you and your family.

Everything good in your life likely comes from someone else and commitment…your health, your friends, your spouse, your lifestyle. Let go of your fear and make a commitment to success. Your life can change for the better by joining today.

1 Year PANA Membership for $550

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1 Year PANA Membership for 2 Payments of $275

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Welcome Aboard. We Look Forward to Meeting YOU!